Legal Document — Coach Partner Program Terms

MyBest24 Coach Partner Program Terms

Effective Date: May 18, 2026

PLEASE READ THESE COACH PARTNER PROGRAM TERMS CAREFULLY. THESE TERMS SUPPLEMENT THE MYBEST24 TERMS OF USE AND INCORPORATE BY REFERENCE PROVISIONS OF THE TERMS OF USE THAT LIMIT OUR LIABILITY, DISCLAIM WARRANTIES, AND REQUIRE INDIVIDUAL ARBITRATION OF DISPUTES (SECTION 16 BELOW). YOU MAY OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS OF FIRST ACCEPTANCE AS DESCRIBED IN SECTION 13 OF THE TERMS OF USE.

These Coach Partner Program Terms ("Coach Terms") form a binding agreement between you ("Coach," "you," or "your") and MyBest24 ("we," "us," or "our") governing your participation in the MyBest24 Coach Partner Program (the "Program"). These Coach Terms supplement, and do not replace, the MyBest24 Terms of Use and the MyBest24 Privacy Policy, both of which continue to apply to your use of the MyBest24 service (the "Service"). Where these Coach Terms and the Terms of Use differ on a Program-specific matter, these Coach Terms control as to that matter.

The Program allows qualified fitness and wellness coaches to refer clients to MyBest24 and to earn a share of the revenue from those clients' paid subscriptions. By submitting an application to the Program, by being accepted into the Program, or by participating in the Program in any way, you agree to be bound by these Coach Terms.

1. Definitions

For purposes of these Coach Terms:

2. Eligibility & Application

2.1 Eligibility. To apply for the Program, you must: (a) be at least eighteen (18) years of age; (b) be legally able to enter into a contract in your jurisdiction; (c) be an active fitness or wellness coach with demonstrable coaching activity (including online presence, credentials, or current client work); (d) reside in a jurisdiction where MyBest24 lawfully operates and where our payment processor supports Connect Express accounts; and (e) have a verifiable real identity.

2.2 Application. You apply by submitting the Coach Partner Program application form, which requires at minimum: full legal name, mailing address (for tax forms and payouts), email address, phone number, social media presence (such as Instagram, TikTok, LinkedIn, YouTube, or a personal coaching website), coaching specialty, country and region, and your agreement to these Coach Terms. You agree that all information you submit is accurate, current, and complete, and that you will update it if it changes.

2.3 Review. All applications are reviewed manually. We may reject applications at our sole discretion. Grounds for rejection include, without limitation: inability to verify your identity, lack of a clear fitness or wellness coaching focus, no demonstrable evidence of active coaching, incomplete or evidently false application data, or patterns in your social or online presence that suggest fraudulent activity, multi-level-marketing recruitment, affiliate-farm behavior, or other conduct inconsistent with the Program's standards.

2.4 No Guarantee of Acceptance. Submission of an application does not entitle you to acceptance. We may close applications, pause acceptances, or limit the number of accepted Coaches at our sole discretion.

2.5 Reapplication. If your application is rejected for a near-miss reason (such as incomplete information you can readily supply), you may reapply when additional spots become available. If your application is rejected for a hard-criteria reason (identity failure, MLM affiliation, fraud signals, or banned-from-other-platforms history), you may not reapply for six (6) months from the date of rejection.

3. Acceptance & Onboarding

3.1 Acceptance. If your application is accepted, you will receive an acceptance email and an invitation to schedule a brief onboarding call (approximately twenty (20) minutes) to verify your identity, walk through the coach panel, and link your payout account. Your acceptance is conditional on completion of the onboarding call and the payout-account verification process.

3.2 No-Show. If you fail to schedule or attend the onboarding call within a reasonable period, or fail to attend on two scheduled occasions, your acceptance may be revoked.

3.3 Identity Verification (KYC). You will be required to complete identity verification through our payment-processor partner (currently Stripe Connect Express) before any Revenue Share can be paid to you. Failure to complete KYC means no payouts can be issued. KYC is a regulatory requirement applicable to all Coaches; it is not a discretionary program feature and is not the same as the optional credential-verification badge described in Section 8.4.

3.4 Tax Documentation. You are solely responsible for reporting all earnings from the Program to applicable tax authorities. If you are a United States resident and earn more than six hundred United States dollars (US $600) in a calendar year, we will issue a Form 1099. You are responsible for providing accurate tax information (TIN, SSN, or equivalent) as part of payout-account setup. For Coaches outside the United States, you are solely responsible for compliance with any applicable tax-reporting requirements in your jurisdiction.

[LAWYER REVIEW REQUIRED] — Confirm international tax-reporting framework and any required language for non-US Coaches.

4. Coach Partner Tiers & Revenue Share

4.1 Founding Coach Circle. If you are accepted into the Founding Coach Circle during the initial launch period, you receive a flat fifty percent (50%) of Net Revenue on every Client attributed to you under Section 5, for the duration of your active participation in the Program and subject to these Coach Terms (including the termination provisions in Section 10). This rate is locked-in: we will not unilaterally reduce it as to Founding Coach Circle members on Clients already attributed to them.

The Founding Coach Circle accepts new applicants only during the initial launch period and only while spots remain available. Available spots are limited; we may close the Founding Coach Circle at any time at our sole discretion. Once closed, the Founding Coach Circle does not reopen.

4.2 Standard Coach Partner. If you are accepted after the Founding Coach Circle has closed, you are a Standard Coach Partner and receive: (a) forty-five percent (45%) of Net Revenue as a baseline; and (b) an additional five percent (5%) Growth Bonus — for a total of fifty percent (50%) — in any calendar month in which you have twenty-five (25) or more active paying Clients. The Growth Bonus is evaluated per month and applies only in months the threshold is met.

We reserve the right to modify Standard Coach Partner rates for new Standard Coach Partners at any time, with notice. Such modifications do not affect Founding Coach Circle members or existing Standard Coach Partners with respect to Clients already attributed to them before the change.

4.3 Calculation of Net Revenue. Net Revenue per Client subscription payment is calculated as: gross subscription payment, minus payment-processor fees, minus applicable third-party app-store fees (if any). Your Revenue Share is your applicable percentage of Net Revenue.

4.4 No Guarantee of Earnings. We make no representation or guarantee about the amount of Revenue Share you will earn under the Program. Earnings depend on the number and retention of Clients you refer and on factors outside our control.

5. Attribution

5.1 General Rule. A Client is attributed to you if all of the following are true at the time of the Client's subscription: (a) the Client signed up via your formal coach invitation or your unique referral link; (b) the Client had no prior paid MyBest24 subscription; and (c) the Client subsequently converted to a paid subscription.

5.2 No Attribution. You are not attributed in any of the following cases: (a) the Client was an existing paid MyBest24 user before connecting to you; (b) the Client is connected to multiple Coaches and you are not the inviting Coach; (c) the Client is yourself (self-coaching is excluded from Revenue Share — see Section 8.3); or (d) the Client originally signed up via another Coach's invitation or referral link and resubscribes within the twelve (12) month re-attribution window described in Section 5.3.

5.3 Resubscription. If a Client attributed to you cancels and resubscribes within twelve (12) months of cancellation, the original attribution to you is restored and your Revenue Share resumes. If resubscription occurs after twelve (12) months, the original attribution lapses and the Client is treated as unattributed (or attributable to another Coach under fresh application of Sections 5.1–5.2).

5.4 Disconnection. If a Client attributed to you under a coaching-relationship attribution severs the coaching relationship with you (or has it severed administratively) but maintains their subscription, your Revenue Share for that Client ends on the disconnection date.

5.5 Client Independent Activity. If a Client attributed to you uses Service features independently of you (for example, builds their own programs or uses platform tools without your interaction), you remain attributed and continue earning Revenue Share so long as the coaching relationship has not been severed.

5.6 Attribution Records. We maintain an internal audit log of all attribution decisions. You may inquire about the attribution status of a specific Client by contacting hello@mybest24.com; we will provide reasonable information from the audit log. Our attribution determinations are made in good faith based on the log and are final.

6. Payouts

6.1 Payment Method. Payouts are made through our payment-processor partner (currently Stripe Connect Express) to your verified payout account. We do not pay by check, cash, gift card, or any method outside the payment-processor system.

6.2 Two-Stage Payout. Payouts occur in two stages. First, on or about the second (2nd) day of each calendar month, we batch your earned Revenue Share for the preceding month and transfer it to your Stripe Connect Express account. Second, Stripe disburses funds from your Stripe Connect Express account to the bank account you have linked, according to the payout schedule (such as daily, weekly, biweekly, or monthly) you select during Stripe Connect onboarding. The second-stage schedule is governed by Stripe and not by us.

6.3 Minimum Payout Threshold. The first-stage minimum payout threshold is fifty United States dollars (US $50.00). If your earned Revenue Share for a given month is less than the threshold, the balance carries forward to the next monthly cycle.

6.4 Successful Captures Only. Revenue Share is earned only on subscription payments that we successfully capture from the Client. Failed payments, payments in the payment-processor's retry window, or otherwise uncaptured payments do not generate Revenue Share until and unless captured. Your coach dashboard will reflect amounts that are pending capture and not yet eligible for payout.

6.5 Currency. All amounts are denominated in United States dollars unless we expressly indicate otherwise. If Stripe converts your payout from United States dollars to a local currency, the conversion is performed by Stripe at Stripe's then-current rate.

6.6 No Tax Withholding. We do not withhold taxes from payouts. You are solely responsible for your own tax obligations.

7. Refunds & Clawbacks

7.1 Refund Clawback Window. If a Client subscription payment is refunded, charged back, or disputed within ninety (90) days of the original payment-capture date, the Revenue Share you earned on that payment is subject to clawback. Clawback amounts are deducted from your next payout.

7.2 Scope. Clawback applies to all refunds within the ninety (90) day window, including customer-requested refunds, fraud-related refunds (chargebacks), prorated cancellation refunds, and refunds we issue at our discretion to resolve disputes. Clawback is proportional to the refunded portion of the original payment.

7.3 Ninety-Day Hard Line. Refunds, chargebacks, or disputes received more than ninety (90) days after the original payment-capture date do not trigger clawback. Revenue Share previously paid to you on such payments is yours to keep. After the ninety (90) day window, MyBest24 absorbs the financial impact of any such refund or chargeback.

7.4 Net Negative Balance. If clawbacks in a payout cycle exceed Revenue Share earned in that cycle, the deficit carries forward and is netted against future payouts. We will not ordinarily invoice or collect a negative balance from you, but we reserve the right to do so in cases of fraud or persistent net-negative balance.

[LAWYER REVIEW REQUIRED] — Confirm collection-rights language for fraud cases.

8. Client Trials, Self-Coaching, and Leaderboard

8.1 Coach-Comped Client Trial. When a Client accepts your formal coach invitation, the Client receives a thirty (30) day no-payment-method-required Pro trial of MyBest24 (a "Coach-Comped Trial"). The Coach-Comped Trial is one-time per Client account, lifetime — a Client who has previously used a Coach-Comped Trial does not receive an additional trial when accepting a subsequent Coach's invitation. Revenue Share is earned only when a Client converts to a paid subscription after the trial; no Revenue Share accrues during the trial period itself.

8.2 Direct-Consumer Signups via Referral Link. A Client who signs up via your referral link (as distinct from your formal invitation) does not receive a Coach-Comped Trial. Such a Client pays for a Pro subscription on the standard terms, and you are attributed for Revenue Share purposes under Section 5.

8.3 Self-Coaching. You may use MyBest24 as your own Client for the purpose of testing programs, building familiarity with the Service, and demonstrating MyBest24 to prospective Clients. Self-coaching is limited to one (1) self-Client account per Coach account. Self-coaching subscriptions are excluded from Revenue Share — any subscription where the Coach and Client are the same individual generates no Revenue Share. We enforce self-coaching limits and exclusions through automated checks. Attempting to circumvent these limits, including by creating duplicate or controlled-party accounts, is grounds for termination under Section 10.

8.4 Verified Coach Badge. We may, at our discretion, offer a separate optional credential-verification badge ("Verified Coach Badge") to Coaches who choose to submit additional credentials for review. The Verified Coach Badge is a trust signal displayed in your coach profile; it is not a prerequisite for participation in the Program or for receiving Revenue Share.

8.5 Coach Leaderboard. By participating in the Program, you consent to inclusion in MyBest24's internal Coach Leaderboard, which ranks Coaches by metrics we determine (currently: number of active paying Clients each Coach has). The Leaderboard counts your Clients for the purpose of ranking you, but does not publicly identify individual Clients by name. The top-ranked positions may be displayed to other Coaches within the platform and may be used by us in marketing materials and public spotlights of top-performing Coaches. You may opt out of public Leaderboard display at any time through your coach dashboard; you remain ranked internally, but your name and details will not appear in public-facing surfaces. We make no warranty about the accuracy, methodology, or frequency of Leaderboard updates. The Leaderboard does not affect Revenue Share calculations.

9. Coach Conduct & Prohibited Activity

9.1 General Standard. You agree to conduct yourself professionally and ethically as a Coach Partner. You will not engage in conduct that damages our reputation, harms Clients, or otherwise undermines the integrity of the Program.

9.2 Prohibited Conduct. You will not:

  1. misrepresent your credentials, identity, or coaching practice;
  2. engage in spam, mass-unsolicited outreach, or deceptive marketing tactics;
  3. use bots, scripts, or automation to generate Client signups;
  4. recruit Clients through false promises or misleading claims about MyBest24 or your earnings;
  5. use stolen or fraudulent payment instruments, or facilitate others doing so;
  6. attempt to circumvent the attribution rules (Section 5), self-coaching limits (Section 8.3), or trial limits (Section 8.1);
  7. engage in harassment, abuse, or unprofessional conduct toward Clients, other Coaches, or our personnel;
  8. affiliate the Program with multi-level-marketing schemes or pyramid structures;
  9. publicly disclose confidential information about Clients (see Section 11); or
  10. otherwise violate applicable law.

9.3 Reporting. If you become aware of prohibited conduct by another Coach or by a Client, report it to hello@mybest24.com.

10. Termination

10.1 Termination by You. You may terminate your participation in the Program at any time by written notice to hello@mybest24.com. Termination by you takes effect immediately, subject to Section 10.3.

10.2 Termination by Us. We may terminate your participation in the Program for cause, including but not limited to: (a) repeated Client abuse complaints; (b) fraud patterns or attempted attribution gaming; (c) twelve (12) or more months of total inactivity (no Client signups, no coach panel logins, no Client interactions); (d) severe or repeated violations of these Coach Terms or Section 9 (Prohibited Activity); (e) loss of identity verification or KYC status; or (f) loss of legal eligibility (such as legal disqualification in your jurisdiction).

10.3 Ninety-Day Wind-Down. If we terminate your participation under Section 10.2, Revenue Share on Clients already attributed to you continues for a wind-down period of ninety (90) days from the termination date, after which it ends. No new Client attribution occurs during the wind-down. The wind-down honors the good-faith expectations of Clients who entered relationships before termination and provides you a transition window.

10.4 Immediate Termination. We reserve the right to terminate your participation immediately and without wind-down for severe violations, including fraud, theft, or egregious abuse, and to withhold any unpaid Revenue Share earned through fraudulent or abusive activity.

[LAWYER REVIEW REQUIRED] — Define "severe violations" precisely with counsel.

10.5 No Retroactive Clawback Outside the Ninety-Day Refund Window. Termination does not retroactively claw back Revenue Share previously paid to you, except for refund clawbacks within the ninety (90) day window described in Section 7.

10.6 Appeal. If your participation is terminated, you may submit one (1) written appeal within thirty (30) days of termination to hello@mybest24.com. We will review the appeal in good faith but our final determination is at our sole discretion.

10.7 Surviving Provisions. The following Sections of these Coach Terms survive termination: 6.4 (Successful Captures Only, with respect to final payouts), 7 (Refunds & Clawbacks, for refunds within the ninety (90) day window), 11 (Confidentiality & Client Data), 12 (Intellectual Property), and 13 (Relationship of the Parties), along with any provisions incorporated by reference from the Terms of Use that survive by their nature.

11. Confidentiality & Client Data

11.1 Confidential Information. Client information you receive through the Program — including names, contact information, fitness data, workout logs, mood entries, and other data — is confidential. You may use it only for the purpose of coaching the Client through the platform.

11.2 No Resale or Disclosure. You will not sell, share, publish, or otherwise disclose Client information to any third party.

11.3 Post-Disconnection. If your coaching relationship with a Client is severed, you must immediately cease use of that Client's information. You may retain anonymous aggregate information about your coaching practice (such as the total number of clients you coached in a year) but not individually identifiable Client data.

11.4 Privacy Law Compliance. You agree to comply with all applicable privacy and data-protection laws in your handling of Client information, including, where applicable, the California Consumer Privacy Act and the European General Data Protection Regulation.

[LAWYER REVIEW REQUIRED] — Jurisdiction-specific privacy language (GDPR, CCPA, and similar) for international Coaches.

12. Intellectual Property

12.1 MyBest24 IP. MyBest24, its name, logos, software, icon library, animation library, coach panel, and all related platform materials are our intellectual property. You may not copy, modify, redistribute, reverse-engineer, or create derivative works from them without our express written permission.

12.2 Your Content. Programs, workout templates, and other content you create through the coach panel remain your intellectual property, subject to a non-exclusive, royalty-free license to MyBest24 to host, display, and deliver that content to your attributed Clients through the platform.

12.3 Use of Your Likeness. By participating in the Program — and particularly if you appear on the public Leaderboard or in marketing materials — you grant us a limited non-exclusive license to use your name, profile photo, and Coach branding in connection with promoting the Program. You may revoke this license by opting out of public Leaderboard display under Section 8.5; if revoked, we will cease new marketing use within thirty (30) days.

13. Relationship of the Parties

13.1 Independent Contractor. You are an independent contractor, not an employee, agent, partner, joint-venturer, or franchisee of MyBest24. These Coach Terms create a revenue-share relationship only. Nothing in these Coach Terms is intended to create, or shall be construed as creating, a legal partnership, employment relationship, agency, or equity interest in MyBest24.

13.2 No Authority to Bind. You have no authority to make commitments on behalf of MyBest24, to represent yourself as our agent, or to enter into contracts in our name.

13.3 Tax and Insurance. You are responsible for all taxes on Revenue Share earned. You are responsible for any insurance applicable to your coaching practice.

14. Future Paid Coach Products

We reserve the right to introduce additional paid coach-facing products and features at any time, separate from the Revenue Share Program described in these Coach Terms. Examples may include artificial-intelligence-assisted programming tools, premium analytics, or other coach-side features. Such products will be opt-in and paid by you. They do not reduce or modify your Revenue Share on Client subscriptions under this Program.

15. Modifications to These Coach Terms

We may update these Coach Terms from time to time. When we do, we will update the "Effective Date" at the top of this document. For material changes, we will provide notice within the Service or by email to the address associated with your coach account at least fourteen (14) days before the changes take effect, where reasonable. Your continued participation in the Program after the effective date of material changes constitutes acceptance of the updated Coach Terms. If you do not agree, your remedy is to terminate your participation in the Program under Section 10.1.

Notwithstanding the foregoing, we will not unilaterally reduce the Founding Coach Circle Revenue Share rate set forth in Section 4.1 for existing Founding Coach Circle members on Clients already attributed to them.

16. Provisions Incorporated by Reference from the Terms of Use

To avoid duplication, the following provisions of the MyBest24 Terms of Use are incorporated into these Coach Terms by reference and apply to your participation in the Program on the same terms set forth in the Terms of Use:

  1. Section 3 (Medical and Wellness Disclaimer) — applies to any content or instructions you provide through the Service to Clients;
  2. Section 5 (Acceptable Use) — applies to your use of the Service in addition to the Coach-specific conduct rules in Section 9 of these Coach Terms;
  3. Section 10 (Disclaimer of Warranties);
  4. Section 11 (Limitation of Liability);
  5. Section 12 (Indemnification) — additionally, you agree to defend, indemnify, and hold harmless MyBest24 from claims arising out of (i) your conduct as a Coach, (ii) your interactions with Clients, (iii) content you provide through the Program, and (iv) any breach of these Coach Terms;
  6. Section 13 (Dispute Resolution; Arbitration; Class Action Waiver) — including the right to opt out under Section 13.5 of the Terms of Use;
  7. Section 14 (Governing Law and Venue);
  8. Section 17 (Miscellaneous), including Severability, No Waiver, Assignment, Notices to You and to Us, Force Majeure, and Communications.

In the event of a direct conflict between an incorporated provision and a provision of these Coach Terms on a Program-specific matter, these Coach Terms control as to that matter.

17. Notices

Notices from us to you are sent to the email address on your coach account; you are responsible for keeping that address current. Notices from you to us should be sent to hello@mybest24.com; where these Coach Terms require written notice, email is sufficient unless we specify otherwise.

18. Entire Agreement

These Coach Terms, together with the Terms of Use, the Privacy Policy, and any Program-specific notices we provide to you (such as acceptance emails, payout reports, and Connect-onboarding communications), constitute the entire agreement between you and MyBest24 regarding the Program, and supersede all prior agreements or understandings on the subject.

19. Acceptance

By submitting an application to the Program, by being accepted into the Program and beginning to participate, or by accepting Revenue Share payouts from us, you acknowledge that you have read, understood, and agree to be bound by these Coach Terms.

20. Contact

Questions regarding these Coach Terms may be directed to hello@mybest24.com.

Last updated: May 18, 2026.